Whitepapers


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Work from anywhere - The service provider opportunity
By LogMeIn | 17/2/2021

This white paper will explore a range of market-leading SaaS solutions from LogMeIn that are more efficient, secure and user-friendly. It will show how systems integrators, IT service providers, IT distributors, consultants and valued added resellers can take advantage of these opportunities by partnering with LogMeIn.

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Smart Stores - The future of retail stores
By Vertiv | 11/2/2021

This white paper discusses how the future of retail is being shaped by technology and how businesses can develop a smart retail strategy.

With the advent rise of online shopping with smart technologies, new competitors in market threaten the long-standing predominance of retailers. Traditional offline retail stores are now experiencing unprecedented impact. These traditional retail giants are also trying to follow the trend of expanding service boundaries, allying with internet giants, developing independent Apps, and establishing their separate network. This white paper discusses how the future of retail is being shaped by technology and how businesses can develop a smart retail strategy.

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Oracle MySQL Database Service with HeatWave
By Oracle | 2/2/2021

MySQL Database Service enables organizations to rapidly and securely deploy modern, cloud native applications using the world’s most popular open source database. HeatWave is a new, integrated, high-performance analytics engine for MySQL Database Service.

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Eliminating Departmental Friction within MSPs is Critical to Business Success
By ConnectWise | 14/1/2021

Over the last decade, the most fundamental change to business has been the removal of friction between different stakeholders in a process. Whether we are talking about secure, contactless payments, finding accommodation, or knowing when your lift home is arriving, technology has completely changed our expectations and engagement levels.

Within any managed service provider (MSP) you will most certainly find points of friction. These may manifest as bottlenecks in business processes, cause irritation within your team, slow invoicing and payments, or reduce the overall customer experience.

Some common signs of friction are processes where multiple clicks are needed in a system when it seems one would work or the inability to seamlessly and accurately move information between departments such as sales, technicians, finance, or project managers.

It may be a user interface that is confusing and doesn’t let the user get through their task easily. For a customer, it could be something like being referred from one person to another in order to gather important information.

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How to build recurring revenue with business telecom services
By Connexus | 4/9/2020

Whether you’re an MSP, IT consultant or expert installer – when small business customers ask about NBN, VoIP phones or mobile – are you able to answer their questions? Have you wondered about this opportunity? If you don’t have a business telecom offering, or believe it’s too hard to get into, you’re missing out. Download this eBOOK to find out how you can build recurring revenue with business telecom services and more!

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COVID-19: Restarting Australia through technology
By RingCentral | 27/8/2020

The year 2020 started pretty dramatically. Australia was on fire, the US was sizing up against Iran, and a new communicable disease was raising concerns in China.

RingCentral Australia has analysed these changes to user behaviour during the outbreak and to telecom network traffic in major regions in Australia. Based on various RingCentral customer case studies, and an amalgamation of data from the network and cloud providers, this report aims to provide Australian businesses with rational suggestions for a communications strategy as the country gradually emerges from its isolation.

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Why a Backup Strategy for Microsoft 365 is Essential for Security, Compliance, and Business Continuity | IDC and Veeam Research Paper
By Veeam | 18/8/2020

Download this research paper to learn how a backup strategy can protect your clients from compliance issues, data loss, security vulnerabilities, and business continuity risks.

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6 Critical Reasons for Office 365 Backup: The case for why organizations need to protect Office 365 data
By Veeam | 18/8/2020

Download this report to explore the hazards of not having an Office 365 backup in your arsenal, and why backup solutions for Microsoft Office 365 fill the gap of long-term retention and data protection.

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Backup for Office 365 & Other Profitable Veeam Solutions for Service Providers
By Veeam | 18/8/2020

Download this eBook to explore 5 profitable ways you can grow your Managed Backup Services.

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Cloud Without Tears: Making it possible for Your Clients
By Zettagrid Pty Ltd | 12/8/2020

This white paper outlines the reasons why businesses require a cloud partner from the reseller channel to better deliver value to their clients in uncertain circumstances.

Cloud computing is often presented as a way to get to peace of mind and ease of use for all IT needs. The sell is compelling: a direct relationship with a cloud provider and little operating complexity. However, businesses face challenges with infrastructure integration and crafting the appropriate blend of public cloud, private cloud (hosted or on-premises) and traditional on-premises computing. This white paper outlines the reasons why businesses require a cloud partner from the reseller channel to better deliver value to their clients in uncertain circumstances.

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