Case Study: Salesforce
Salesforce Delivers Value Faster with a Modern System of Agreement With a record of continuous high growth, here’s a closer look at how the CRM company drives speed and efficiency using a modern system of agreement.
With well over $10 billion in revenue, serving more than 150,000 customers, and plans to grow 100% in the next few years alone, Salesforce needs no introduction.
Since they began the cloud software movement in 1999, Salesforce has revolutionised CRM software with cloud technology. Today, Salesforce helps its customers use the cloud to improve the way they interact with their customers across sales, service, marketing, and more.
Key to the company’s continued success is its “trailblazer” ethos: Just as its co-founder/CEO Marc Benioff sparked a cloud revolution by challenging the status-quo, Salesforce encourages employees to innovate, whether they’re a top executive or entry-level employee.
Business demands are growing fast, necessitating a different approach to IT management. But fortunately, you can tap the power of Avocent® ADX ecosystem to support your organization’s data center and edge growth. By harnessing the visibility and automated processes of this centralized, open-source tool, your team can streamline IT management, strengthen security, support users, and provide the uptime and responsiveness your organization requires. Download whitepaper »
In this book, we will look past the hype, and take a closer look at what AIOps actually is—and what it can help you achieve. First, we’ll explore why AIOps is necessary. We’ll talk about how environments, and the teams that manage them, have evolved in an increasingly multi-cloud world. We’ll explore how observability of the infrastructure is fundamental for helping IT organizations work more proactively and strategically. Next, we’ll present a basic definition of AIOps, and its ability to apply an automated early warning system to discover potential issues and provide the context you need to take action. By knowing what is happening, where it is happening, and why it is happening, you can solve problems faster, deliver the best possible service quality, and stay focused on driving digital transformation. This is a fundamental first step toward a failure prevention system, or automated remediation. Finally, we will talk about the primary steps involved in creating your own AIOps initiative. We’ll take a closer look at how AIOps helps organizations bring together big data from across the technology stack, surface only the most relevant issues, and apply advanced algorithms to deliver more meaningful alerts. Our book will conclude with an overview of some key best practices you can apply to implement the most effective AIOps solution, and realize the best return on your investment. Download whitepaper »
Managed Service Providers (MSPs) are adapting to evolving customer needs. As the threat landscape expands, many are hard pressed to urgently respond to threats, while increasing satisfaction and reducing churn. Malwarebytes VP of Worldwide MSP and Channel Operations, Mike LaPeters, and Senior Product Marketing Manager, Josh Pederson, provide actionable insight to balance your workload and enable predictable monthly recurring revenue (MRR). With infection rates and the costs of remediation on the rise, MSPs need sophisticated cybersecurity solutions to keep customers safe. To avoid customer churn, lost deals, and unpredictable MRR, Malwarebytes experts recommend focusing on four key areas of business to: 1. Security training 2. Flexible endpoint security solutions 3. Efficiency 4. Services Download whitepaper »