"iiNet" news, interviews, and features

Slideshows about iiNet

IN PICTURES: iiNet winds down in style

Internet service provider, iiNet, held its 2012 Christmas party earlier this week at the Australian Hotel's Wine Emporium. The Wine Emporium houses a vast range of Australian wine and beer in a small traditional-style venue adjoining the Australian Hotel.

IN PICTURES: iiNet winds down in style
In Pictures: iiNet Perth Open Day - part two

The Perth-based ISP held sessions during its Open Day where the public were able to learn more about what iiNet has been doing and throw questions at a number of executives. Sessions were held at the Ace Cinemas right next door to iiNet HQ in Subiaco.

In Pictures: iiNet Perth Open Day - part two
In Pictures: Inside iiNet HQ in Perth - iiNet Open Day part one

During the ISP's third annual Open Day, iiNet HQ was opened to the public. ARN was able to tour the office from iiLabs to the customer service centre.

In Pictures: Inside iiNet HQ in Perth - iiNet Open Day part one

Telcos get final warning over complaint-handling rules

27 formally warned while four are directed to fix how they handle complaints by tomorrow
TPG delivers NBN's fastest speeds in busy periods

Telstra and MyRepublic fall behind according to ACCC latest report
Telco complaints continue to increase

Complaints were slightly down in the final quarter
Data centre power loss knocks out iiNet services

Troubles struck at around 10AM
NBN limitations blamed for poor performance on some services

Up to five per cent of NBN services could be affected by NBN access network limitations
iiNet and Internode to refund 11,000 customers over NBN speed claims

Grows total number of Australian customers to be refunded to 70,000