Avaya and Google delve deeper into contact centre AI
Aims to provide a consistent and intelligent experience for Avaya IX contact centre customers
Aims to provide a consistent and intelligent experience for Avaya IX contact centre customers
Develops solution tailored to provide the same experience to blind, low vision and sighted agents
Likelly to benefit government agencies as well as financial services, transportation and healthcare sectors
Department of Defence migrates 14 contact centres to Avaya
Tech giant unveils new AI-powered contact centre solution
Hobart restructure could affect "less than 100" staff