"ACMA" news, interviews, and features

News about ACMA

• Kogan cops spam heat after blasting out 42M emails to consumers

  Consumers had to take additional steps to unsubscribe from emails

• 5G mmWave licence applicants named

  The mmWave spectrum has been allocated through area-wide apparatus licences

• CRM system blamed in Telstra’s $2.5M overcharging bungle

  Almost 10,000 customers were impacted by the overcharges, averaging $231 per customer

• Telcos to pass on NBN rebates to customers under proposed rules

  Falling under part of NBN Co’s next Whole Broadband Agreement (WBA4)

• Telco J2 Net cops warning over complaints handling standards

  Investigation found documented complaints handling process did not comply with minimum standards.

• Govt to hold two 5G spectrum auctions next year

  High and low bands up for grabs