Slideshow

Starting the automation engine: how partners can service new customer demands

In the quest for increased performance, reliability and availability, customers are allocating dollars to pursue automation agendas. Triggered by an evolving network, businesses are at the building phase of a new services strategy, with automation operating at the heart. According to EDGE Research findings, automation ranks as the leading emerging investment priority for both customers and partners in Australia, backed by increased delivery of end-user projects and programs. In a local market forecast to spend $20 billion on IT services in 2019, partners must assume leadership to increase customer service and drive revenue. This exclusive ARN Connect event, in association with Juniper Networks and Westcon-Comstor, outlined the advantages of automation, the end-user value proposition through professional services and how partners can capitalise. Photos by Christine Wong.

  • Darrin Iatrou (Juniper Networks)

  • Darrin Iatrou (Juniper Networks) and James Henderson (ARN)

  • Starting the automation engine: how partners can service new customer demands

  • Starting the automation engine: how partners can service new customer demands

  • Darrin Iatrou (Juniper Networks)

  • Darrin Iatrou (Juniper Networks) and James Henderson (ARN)

  • Starting the automation engine: how partners can service new customer demands

  • Starting the automation engine: how partners can service new customer demands

  • Darrin Iatrou (Juniper Networks)

  • Darrin Iatrou (Juniper Networks) and James Henderson (ARN)

  • James Henderson (ARN)

  • Starting the automation engine: how partners can service new customer demands

  • Starting the automation engine: how partners can service new customer demands

  • Starting the automation engine: how partners can service new customer demands

  • Darrin Iatrou (Juniper Networks) and James Henderson (ARN)

  • Starting the automation engine: how partners can service new customer demands

  • Starting the automation engine: how partners can service new customer demands

  • Starting the automation engine: how partners can service new customer demands

  • James Henderson (ARN)

  • James Henderson (ARN)

  • Rob Kingma (ICT Networks); Roger Geerts (Juniper Networks) and James Henderson (ARN)

  • Roger Geerts (Juniper Networks)

  • Rob Kingma (ICT Networks)

  • Starting the automation engine: how partners can service new customer demands

  • Starting the automation engine: how partners can service new customer demands

  • Starting the automation engine: how partners can service new customer demands

  • Roger Geerts (Juniper Networks)

  • Rob Kingma (ICT Networks)

  • Rob Kingma (ICT Networks); Roger Geerts (Juniper Networks) and James Henderson (ARN)

  • Starting the automation engine: how partners can service new customer demands

  • Starting the automation engine: how partners can service new customer demands

  • Starting the automation engine: how partners can service new customer demands

  • Rob Kingma (ICT Networks) and Roger Geerts (Juniper Networks)

  • Rob Kingma (ICT Networks); Roger Geerts (Juniper Networks) and James Henderson (ARN)

  • Roger Geerts (Juniper Networks)

  • Starting the automation engine: how partners can service new customer demands

  • Starting the automation engine: how partners can service new customer demands

  • Starting the automation engine: how partners can service new customer demands

  • Adrian Loong (Datacom); Nathan Lowe (ASI Solutions); Richard Mitton (Tambla) and James Henderson (ARN)

  • Adrian Loong (Datacom); Nathan Lowe (ASI Solutions) and Richard Mitton (Tambla)

  • Adrian Loong (Datacom)

  • Nathan Lowe (ASI Solutions) and Richard Mitton (Tambla)

  • James Henderson (ARN)

  • Nathan Lowe (ASI Solutions)

  • Richard Mitton (Tambla)

  • Adrian Loong (Datacom) and Nathan Lowe (ASI Solutions)

  • Starting the automation engine: how partners can service new customer demands

  • Starting the automation engine: how partners can service new customer demands

  • Starting the automation engine: how partners can service new customer demands

  • James Henderson (ARN)

  • Adrian Loong (Datacom)

  • Richard Mitton (Tambla)

  • Nathan Lowe (ASI Solutions)

  • Starting the automation engine: how partners can service new customer demands

  • Starting the automation engine: how partners can service new customer demands

  • Starting the automation engine: how partners can service new customer demands

  • Starting the automation engine: how partners can service new customer demands

  • Starting the automation engine: how partners can service new customer demands

  • Starting the automation engine: how partners can service new customer demands

  • Starting the automation engine: how partners can service new customer demands

  • Starting the automation engine: how partners can service new customer demands

  • Starting the automation engine: how partners can service new customer demands

  • Starting the automation engine: how partners can service new customer demands

  • Starting the automation engine: how partners can service new customer demands

  • Starting the automation engine: how partners can service new customer demands

  • Starting the automation engine: how partners can service new customer demands

  • Starting the automation engine: how partners can service new customer demands

  • Starting the automation engine: how partners can service new customer demands

  • Starting the automation engine: how partners can service new customer demands

  • Starting the automation engine: how partners can service new customer demands

  • Starting the automation engine: how partners can service new customer demands

  • Starting the automation engine: how partners can service new customer demands

  • Starting the automation engine: how partners can service new customer demands

  • Starting the automation engine: how partners can service new customer demands

  • Starting the automation engine: how partners can service new customer demands

  • Starting the automation engine: how partners can service new customer demands

  • Starting the automation engine: how partners can service new customer demands

  • Starting the automation engine: how partners can service new customer demands

  • Starting the automation engine: how partners can service new customer demands

  • Starting the automation engine: how partners can service new customer demands

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