Service providers face choppy waters ahead as automation, scalability and reliability look to challenge the channel in an era of customer change.
Optus is working to find employment opportunities for Virgin Mobile Australia staff in other parts of its business as it moves to phase out the Virgin brand over the next two years.
Telstra has been found to have engaged in misleading or deceptive conduct for use of the word "unlimited" in some ads to describe its mobile network.
Optus Internet has been penalised $1.5 million by the Federal Court after being found to have misled customers about their transition from its HFC network to the NBN.
Telstra shares tumbled to their lowest in nearly seven years on 22 May, after the firm was hit by a second major mobile network service outage in a month.
Telstra has revealed that the issues that hit its 3G and 4G mobile services on 21 May were caused by a software fault, but the root cause of the fault is still being investigated.
NBN Co has revealed the details of its new wholesale business-grade satellite service for remote and rural Australia to be launched in the first half of 2019.
The director of Queensland-based Freenet has been charged with two counts of alleged fraud under the Criminal Code, according to ASIC.
Telstra’s 3G and 4G services have been hit by network issues – the third time this month the telco’s mobile network has run into service snags.
Vocus Group has appointed Kevin Russell as the group's CEO and managing director effective of 28 May.