Software: Case studies

Case studies
  • Case study: Cutting the paper trail

    Strange as it may seem, there are still opportunities available to organisations to help customers improve their efficiency by simply transitioning processes from the realm of paper-and-ink to the digital era, as Dimension Data discovered. MATTHEW SAINSBURY reports.

  • Case study: Smoothing workflow

    With just five per cent of its workflow being completed within agreed service times, Teacher’s Health Fund was facing a ticking time bomb before customer dissatisfaction erupted. Dataract was able to turn the situation around completely through a well-designed and implemented workflow management solution. MATTHEW SAINSBURY reports.

Why demand for rugged computing is on the rise

Mobile technology is clearly the future for business. IDC research shows that 79 per cent of businesses are buying and supporting notebooks for their employees. On top of that, 86 per cent are supplying their employees with smartphones, and 62 per cent are providing tablets.. Read more