Strange as it may seem, there are still opportunities available to organisations to help customers improve their efficiency by simply transitioning processes from the realm of paper-and-ink to the digital era, as Dimension Data discovered. MATTHEW SAINSBURY reports.
Software: Case studies
With just five per cent of its workflow being completed within agreed service times, Teacher’s Health Fund was facing a ticking time bomb before customer dissatisfaction erupted. Dataract was able to turn the situation around completely through a well-designed and implemented workflow management solution. MATTHEW SAINSBURY reports.
The Australian Football League (AFL) has partnered with Melbourne-based voice recognition company, Inference Communications, to keep on the top of the deluge of calls it receives from supporters during the season.
Huawei’s success is tied to its ability to plant the seeds of the future, a philosophy that underscores its heavy investment in the countries in which it operates. It is also at the heart of the research and development it finances to ensure the company is not only a major innovator but also delivers cutting edge technology solutions.. Read more