Integration and Services: Round Table

Round Table
  • IN PICTURES: ARN Roundtable - Big Data, Big Opportunities (+21 images)

    The latest ARN Roundtable was held at Sydney's Cafe Del Mar, and was sponsored by Cloudera and Veritas. The guestlist saw a VIP group of IT channel executives discussing the role of the channel in pushing Big Data adoption, and the trends emerging in the Australian market. Photographs by Ian Sharp.

  • Cloud Computing: Outsourcing 2.0?

    Cloud computing is being touted as a completely new way of delivering technology, yet many of the solutions on offer sound surprisingly similar to traditional outsourcing. So what is the difference between the two?

  • Business transformation

    Managed services providers (MSPs) attending ARN’s recent roundtable claimed a proactive approach around delivering technology could be a business enabler for end users. It also allowed the service provider to move up and talk to higher levels of management, which brought about a better understanding of the business requirements and demands.

  • The sweet spot

    SMBs have always been thought of as the sweet spot for managed services providers, but many are also experiencing strong take-up in the mid-tier through to enterprise space.

  • Standardisation

    While managed services providers at our roundtable have strong branding and value-based offerings, customers are often confused about what managed services entails, or who to trust. So how do you ensure prospective customers can tell a true and adequate managed services offering, from a rebadge break/fix service?

  • Feature: Managed services matters

    It may be the silver lining in an otherwise stormy economy, but that doesn’t mean the managed services game is not without its challenges. TREVOR CLARKE reports.

  • Case study: Getting a grip

    Managing IT systems and staff is a massive trial for any business, but when you’re experiencing growth through expansion and acquisition it’s even more challenging. Taking a managed services approach allowed one organisation get a grip on its infrastructure, as MATTHEW SAINSBURY found out.

  • The managed services evolution

    The tougher economic climate and the need for better costs management is just one of many factors driving managed services take-up. ARN recently pulled together a group of managed services providers and their vendors to talk about why this proactive sales approach is so successful.

Why demand for rugged computing is on the rise

Mobile technology is clearly the future for business. IDC research shows that 79 per cent of businesses are buying and supporting notebooks for their employees. On top of that, 86 per cent are supplying their employees with smartphones, and 62 per cent are providing tablets.. Read more