Emerging Leaders 2018
- 8 March 2018 10:46
IDeaS Integrates Voice Control with Revenue Management Technology for Ultimate Productivity
Voice interaction and smart speakers are shifting the paradigm on how people interact with their technology at home, and many businesses are scrambling to adopt this same technology in the workplace to drive efficiency and productivity. A key challenge in the adoption of voice technology is the integration with existing legacy platforms and tools.
IDeaS Revenue Solutions has broken this barrier for Australian hotels with the unveiling of the first voice-based interface designed for a revenue management platform. IDeaS G3 Revenue Management System (IDeaS G3 RMS), the most widely used solution in the industry, is now compatible with devices like Amazon’s Echo and Google Home, in multiple languages.
In the hospitality world, voice interaction will give hoteliers, at all levels, instant access to a myriad of performance data such as occupancy, room rates, competitor rates, forecasts, revenue details and more. Revenue management solutions are a critical intersection point, often storing data from a multitude of disparate systems. Voice technology now makes accessing all that data even simpler, driving more efficiencies and productivity within an organisation.
“Our goal is simple: to continually push the innovation boundaries to enable hotels’ success, whether it be deep machine learning, artificial intelligence or voice-enabled interaction. Hotels rely on us to provide the most accurate and insightful data to drive optimal revenue strategy,” said IDeaS’ founder and chief scientist, Dr. Ravi Mehrotra. “IDeaS pioneered revenue management as we know it today, and we continually evolve to reflect our newest innovations that help clients achieve success.”
IDeaS G3 RMS voice-interaction technology will allow all business stakeholders to access real-time data and performance metrics through smart speaker devices. The interface will be accessible anywhere a user has the appropriate technology and internet access, whether at the office, from home or even while travelling.