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  • 28 January 2015 13:41

Polycom Announces Industry-First Audio and Video Innovations to Advance Collaboration in the Workplace of the Future

New solutions provide superior user experience and quality for effective teamwork

Driven by creating high-quality, easy-to-use collaboration experiences, Polycom, Inc. (Nasdaq: PLCM), has announced new breakthroughs to its market-leading portfolio of video, voice and content collaboration solutions. The industry-first audio and video innovations have been developed to help organisations defy distance, create a culture of effective collaboration, enable ‘always on’ connectivity, and usher in the workplace of the future – today. Polycom® puts experiences at the centre of its product and solutions development to create collaboration solutions that fit the way teams work – not the other way around. With the workplace rapidly evolving to include more open spaces and accommodate workers on the go, Polycom’s latest innovations enable collaboration regardless of location or device:

- The Polycom EagleEye™ Producer is an industry-first camera innovation that advances facial recognition technology to create a more natural, production-like experience. It dynamically finds everyone in the discussion and automatically frames them for clear view – even when new people join or leave the room. When used with Polycom RealPresence® Group Series solutions and Polycom RealPresence Resource Manager software, it reports valuable data, including the number of participants at the start of the meeting, the end and the total time each attended, to help administrators with utilisation planning.See how it works.

- Polycom NoiseBlock™ technology, another industry first and new feature of Polycom RealPresence Group Series and Polycom RealPresence Collaboration Server solutions, automatically eliminates extraneous noises such as paper shuffling, crinkling food wrappers and keyboard typing from interrupting conversations.

- For users on the go, Polycom Acoustic Bubble™ technology, available in Polycom RealPresence Desktop video collaboration software, automatically removes unwanted noise from a call, including background conversations, city street noise or other peripheral sounds, without the end user having to hover over the mute button.

“Polycom is focused on leading our customers’ success by creating solutions to help them build a collaborative experience that is both natural and easy to use,” said Peter Leav, Polycom President and CEO. “The innovations we have unveiled are a direct reflection of that commitment and our vision to unleash the power of human collaboration. With the right combination of technology, people and processes, organisations can improve productivity, boost innovation and hone their competitive edge.”

Collaboration solutions for (any)where you work

Whether in a conference room, open office space, home office or coffee shop, Polycom collaboration solutions are transforming the way teams collaborate regardless of distance or device. Enhancements to Polycom RealPresence Group Series make it ideal for high-impact meetings in any size space. In addition to NoiseBlock technology, RealPresence Group Series now includes full HD multipoint enhancements and better interoperability with Microsoft Lync 2013. These video collaboration solutions already delivered unique, true-to-life experiences with innovations like Polycom VisualBoard™ and Polycom SmartPairing™ technologies. Polycom VisualBoard technology takes team collaboration one step further by allowing participants to share, update and create content using a PC, touchscreen or Polycom UC Board™ system. With Polycom SmartPairing technology, the Polycom RealPresence Mobile application becomes the whiteboard, letting users share and annotate on documents stored locally or in the cloud. It can also transfer a call from a mobile device to RealPresence Group Series, letting users control the meeting right from their personal device. Learn more here.

Polycom RealPresence Desktop and Polycom RealPresence Mobile solutions make it even easier than ever to connect and enjoy a full, rich experience from any place you choose to work. Polycom RealPresence Desktop gives users new functionality, including instant messaging to one click video collaboration, predictive directory search, dial by name directory, Polycom Acoustic Bubble and automatic mute detection, which notifies users through visual alerts that they are not being heard if speaking while on mute, which is a common problem in conferences. RealPresence Desktop also pairs with RealPresence Group Series to enhance and extend collaboration with wireless content sharing.

Polycom RealPresence Mobile, a high-quality video and content collaboration application for tablets and smartphones, now delivers full 720p video on select mobile devices, allowing users to see participants and content more clearly. Upgrades to the free app allow users to share and work on content with other meeting participants, and includes far-end camera controls, encryption and integration into traditional third-party voice deployments.

Collaboration solutions for how you work

The new Polycom RealPresence Video App Software Development Kit (SDK) allows partners and customers to incorporate Polycom voice, video and collaboration into core business processes and business applications organisations use the most, boosting overall productivity and unlocking new service delivery models. Since it interoperates with standards-based video endpoints and integrates with third-party UC platforms, it can meet the customisation needs in any industry, from banking and hospitality to healthcare and more.

Polycom RealPresence Platform is the first and only Microsoft-qualified video infrastructure for Microsoft Lync 2013, enabling a seamless solution for connecting Lync to non-Lync environments. New enhancements also make it easier for IT administrators to more effectively manage collaboration across the enterprise, allowing for up to 50 percent more HD ports. In addition to gathering data from EagleEye Producer using RealPresence Resource Manager to track and report on the number of meeting participants in a conference room, it now also simplifies provisioning Polycom conference phones integrated with Cisco Unified Communications Manager call servers. Polycom RealPresence Platform Director gives administrators the ability to analyse data from across their UC investments with enhanced monitoring and graphical time-period reporting, allowing them to better manage feature licenses and allocate resources where needed. Polycom RealPresence Access Director now supports network topologies for load balancing to help administrators optimise and better manage network and server resources, which ultimately helps improve the overall end user experience.

Further commentary on this announcement is available in a blog post by Nick Hawkins, Senior Director, Advanced Technology, Polycom Asia Pacific.

- Notes to Editors -


The Polycom solutions mentioned above are available and shipping in select countries worldwide today with the exception of Polycom EagleEye Producer, which is expected to be available at the end of the month. The Polycom RealPresence Mobile application for smartphones and tablets is available today as a free download from Apple iTunes and from Google Play, and Polycom RealPresence Desktop is available for download on the Polycom website. For more information, please visit

About Polycom

Polycom helps organisations unleash the power of human collaboration. More than 400,000 companies and institutions worldwide defy distance with secure video, voice and content solutions from Polycom to increase productivity, speed time to market, provide better customer service, expand education and save lives. Polycom and its global partner ecosystem provide flexible collaboration solutions for any environment that deliver the best user experience, the broadest multi-vendor interoperability and unmatched investment protection. Visit or connect with us on Twitter, Facebook and LinkedIn or the Polycom Asia Pacific blog,, to learn more.

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