Women in ICT Awards
The Future of Customer Experience
Join us for The Future of Customer Experience, Zendesk’s own event series focused on how the world of customer service is changing, what’s driving these changes, and the brands that are crushing the competition when it comes to delivering a world-class customer experience.
This one day event has something for everyone who’s responsible for your brand’s customer experience strategy and execution, from international keynotes, insightful panel discussions and inspiring case studies featuring leaders from industries spanning retail, ecommerce, banking, fintech, transport, gaming, travel, and technology.
• Mikkel Svane, CEO & Co-Founder, Zendesk
• Acacia Leroy, Asia Pacific Head of Trends and Insights, TrendWatching
• Steven Marks, Founder & CEO, Guzman y Gomez
• Michael Barnes, VP & Research Director, Forrester
• Melissa Dorey, Head of Technology & Innovation, Human Resources, Telstra
You can check out the agenda and register at https://joinevents.zendesk.com/profile/form/index.cfm?PKformID=0×30838abcd
Date: 16 August 2018
Time: 8.30am – 7.45 pm
Venue: The Arts Centre, 100 St Kilda Road, Melbourne, Victoria, 3004
The Arts Centre, 100 St Kilda Road, Melbourne, Victoria, 3004