Distributor Directory

i-LAN Technology

http://www.i-lan.com.au/

Company Profile

i-LAN Technology Pty Ltd is the exclusive distributor of the DrayTek brand networking products in Australia and New Zealand. In addition, i-LAN Technology distributes Planet networking devices, DINTEK structured cabling systems and i-LAN Water Solutions products.


Why DrayTek? DrayTek has established its reputation as a market leader in networking and communication solutions for Small-to-Medium-Businesses. Since its establishment in 1997, DrayTek Corp., based in Taiwan, has produced xDSL/Broadband router products with advanced features that SMB customers need: a full set of VPN protocols, Wi-Fi with AP Management, Firewall with Content Security Management, multiple-WAN for Load Balance and Failover, USB 3G/4G connectivity, Dynamic/Static LAN, Virtual LAN, QoS priorities, network security, TR-069 based remote management, data logging, diagnostics, and many more.


From the onset DrayTek has produced kernel codes for each of their products, and as such they are able to continuously update the firmware for their Vigor series products to meet market demands by improving on the proprietary kernel codes for each of their products. By adhering to the feedback from the global distributors and by keeping abreast of technological advancements and market demands, DrayTek products have been regular winners in the prestigious Taiwan Excellence Awards as well as many international magazines and on-line reviews.


Why Planet Networking Devices? Planet Technology manufactures quality IP-based networking products and solutions for SOHO, small and medium sized businesses, enterprises and industrial markets. The wide range of award winning networking solutions includes LAN Switches, Power over Ethernet devices, Media Converters, Wireless LAN APs, IP Surveillance devices, IP Phones, etc.


Being a public company on Taiwan’s stock exchange since 2003, Planet follows the 3R strategy: to deliver the Right products at the Right time to the market with the Right Price. Together with the corporate culture of pursuing high level of innovation, this strategy enables Planet to be a regular winner of awards on excellence and corporate social responsibility, and to establish a strong brand in the global networking market.


Why DINTEK structured cabling systems? Founded in 1990, DINTEK Electronic Ltd is a Taiwanese company with a subsidiary in Switzerland covering the European market, and is a leading manufacturer of LAN cabling systems and tools. DINTEK offers structured LAN cabling systems for Cat5e, Cat6, Cat6A, Cat7 and Optic Fibre. For each category, DINTEK supplies all types of cable, components such as patch panel, patch cord, jack, plug, wall plates, etc. as well as tools and kits.


Cabling systems to a network are like blood vessels in a human body, they carry the messages (the blood) to ensure the right information (the nutrient) is delivered accurately and timely. DINTEK designs and manufactures all its products under the management of the core team in Taiwan to ensure the best product quality. Not only that they ensure their cable products meet all international standards, they also design parts and tools to ensure that terminations are done with precision and minimum effort and time, and the end results are neat and tidy.


For the benefit of large and small projects, DINTEK has designed a DCIDINTEK Certified Installer training course. For projects connected using mainly DINTEK products and are installed by DINTEK certified installers, DINTEK provides a 25 year warranty, for their products to be free from defects.


In 2017, DINTEK’s installation product TECHBENCH has won the Cabling Innovators Awards run by the Cabling & Maintenance Magazine in conjunction with the BICSI Vegas conference. WORKBENCH allows the installers to work in confined spaces in front or back of communication racks and ensures the terminations are carried out easily and effortlessly.


Why i-LAN Water Solutions? Throughout the history, water has played major roles in the development of civilizations. Being sourced from the nature, there are always contaminants in the water that can make people sick, and in modern times water authorities in the cities treat water from the wild before despatching it to the households, whereas in the country, the treatment of water for households is generally less stringent. In recent decades due to the over-exploration of the natural environment and pollutions of the modern living, the safety of drinking water has deteriorated, such that, sadly, water filtration products have become necessities rather than luxurious appliances, much like networking and telecommunication products.


We have formed a new subsidiary, i-LAN Water Solutions Pty Ltd, as we are passionate about the benefits of quality water filtration for the households and about supplying the best possible solutions to fulfil our customers’ requirements and expectations in safe and healthy drinking water solutions.

Number of Staff

14

Products

Firewalls and VPN, Networking, Network Management, Peripherals, Security, Telecommunications, Unified Communications, Video conferencing, VoIP, Wireless Technology (Wi-Fi)

Core Competencies

i-LAN Technology employs a team of networking and communication engineers and specialists in Australia. We have strong relationships with manufacturers in networking and water products in Taiwan.

Market Differentiators

Through reliable supply of good quality IT and networking products and services, we endeavour to make positive contributions to business and daily life of each of our customers.

We communicate closely with our suppliers to ensure the products meet our customers’ requirements and suit their budgets. We keep sufficient stock and dispatch customers’ orders with timely logistics to ensure the customers get what they need on time. We provide comprehensive technical support for our products, addressing inquiries from how-to-setup to fault clearing and to how-to applications. Customers can access our support through multiple platforms including email, instant messaging, helpdesk, and on technical forums. In addition to application notes, blogs, videos on our websites and social media, we also regularly conduct webinars and workshops to inform and train our customers on technical issues of our products.

Our technical team effort is backed by solid and prompt support from our manufacturers, ensuring that our customers get timely and adequate updates. In this way, we ensure our customers receive the best possible value for money and time, and trust i-LAN Technology for our products and services. These are the reasons why our motto is Smart & Innovative.

Channel Programs

i-LAN engages its customers with generous margins and comprehensive reseller training regime that comprises of online training guides, video content and comprehensive reseller support. We have a reseller education program through webinars and workshops for our range of products, and have conducted regular technical training sessions for our resellers in their venues, or in hired training rooms in various states.

Value-Added Services

We aim to: – Help our customers grow in their individual fields – Listen to the market’s needs and wants, provide feedback to suppliers for them to develop more products that exceed expectations – Establish and maintain trust by providing exceptional values and services to our customers – Enable our staff to have a rewarding career with positive working/learning environment.

Credit Facilities

Available for approved resellers.

Website Functionality

Product information, company profile, where to buy, blog, comprehensive online support including: helpdesk, downloads, knowledgebase, FAQ, application notes, troubleshooting, comparison charts, compatibility information, “how to” videos on YouTube, and warranty information.

Resellers Sought

i-LAN Technology welcomes IT/AV/Communication/Security resellers in networking (DrayTek, Planet, DINTEK), trade-persons who want to extend revenue options with i-LAN Water Solution products. Please contact us for further information.

Locations

Seven Hills, New South Wales (Head Office)
Seven Hills, New South Wales

Contacts

Sales
Unit 10 & 24, 128 Station Road
Seven Hills, New South Wales, 2147
Phone: (02) 9838 8899
Fax: (02) 9838 8818
Support
Unit 10 & 24, 128 Station Road
Seven Hills, New South Wales, 2147
Phone: (02) 9838 8899
Fax: (02) 9838 8818

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