Distributor Directory

Open Channel Solutions

http://www.openchannels.com.au/

Company Profile

Open Channel Solutions (OCS) is a true value-added distributor that supplies leading edge products and technologies to the reseller channel Offering innovative products and technology from new and established brand. OCS has sophisticated in-house systems that include integrated license management capabilities and a distribution resources that are world class. OCS has developed and continually refines a vision and culture of customer service. The objective is to deliver quality products backed by service excellence, with a strong customer focus. OCS has demonstrated solid growth through during its nine-year history and is proud of its strong relationships with both vendors and resellers. This is reflected in the degree of loyalty that OCS has gained from its customers. This evolutionary service-based attitude has cemented the value of OCS vendors and their solutions to our resellers and their clients.

OCS has been serving Novell (now MicroFocus) customers and resellers since 1997. With this intimate understanding of the MicroFocus offerings and a developed channel of resellers, the logical step was to extend this relationship by offering a continuous stream of new vendor solutions to MicroFocus channel partners and their clients.

Number of Staff

10-15

Products

Business Applications, Cloud Computing, Datacentre, Data Management, Data Recovery, Firewalls and VPN, Networking, Operating Systems, Security, Servers, Software, Storage

Core Competencies

Successful distributor of MicroFocus \Novell products, Linux , Identity, BYOD ,Backup and DR, IT Security, Surveillance Cameras Storage,Expert Licensing specialists.

Market Differentiators

Service based delivery of world class local and international vendors with sophisticated license renewal programs.
-Telephone Technical Support
-Lead generation programs
-Marketing Programs
-Product Sales Training
-Channel Partner Program
-Offer Finance on software and hardware deals

Channel Programs

OCS has a marketing team that ensures its resellers’ go-to-market strategies are offering a winning solution to all customers. Regular training courses and road shows allow resellers to stay on top of technology and current market conditions.

Value-Added Services

OCS has experienced software licensing specialists who understand the nuances of license programs that benefit customers, dedicated account managers and e-business website. OCS also has vendor specific business development managers that work with resellers to grow their businesses and a renewal service that helps resellers receive ongoing revenue from their customers. To this end, OCS provides resellers, vendors and customers with secure and tiered 24/7 web access to their license information.

Credit Facilities

Accounts available by application.

Website Functionality

OCS customers can access our online portal and carry out the following functions;
-Quote Requests
-Online Ordering
They also have access to Training and event information for our Vendor products.

Resellers Sought

OCS is focused on Data Managment, IT Security, BYOD, Remote Access Thin Client, two factor authentication, UTM, Anti virus, Storage, Software Compliance Management Solutions, Backup and Restore.

Locations

Riverwood, New South Wales (Head Office)
Adelaide, South Australia
Auckland, Auckland

Contacts

Con Fiamegos - Managing Director
Unit 1 8 Jindalee Place
Riverwood, New South Wales, 2210
Phone: 02 92669001
Fax: 02 92669090

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