Stories by Bob Trott

  • PeopleSoft rolls out CRM package

    PeopleSoft rolled out the latest iteration of its CRM (customer relationship management) software yesterday in the US, with president and CEO Craig Conway touting PeopleSoft 8 CRM as the latest, and probably most important, piece of its "pure Internet strategy."

  • Blue Martini readies channel solution for b2b partners

    e-commerce solutions provider Blue Martini Software last week took the wraps off the latest version of its channel management technology, Blue Martini Channels, which aims to help companies drive sales through partner portals and online market places.

  • Windows XP takes aim at consumers

    With much fanfare and hyperbole, Microsoft unveiled the future of Windows last week, but the sneak peak at Windows XP included as much old technology as it did new features.

  • Call centres need to be linked to e-commerce efforts: executive

    Businesses need to bring their call centres in line with their e-commerce efforts -- furthering a technology convergence that may not make CRM (customer relationship management) faster, but will make it more efficient -- a Web consultant said Monday at the Call Center and CRM Solutions Expo here.

  • Microsoft issues warning on quarterly results

    Microsoft has issued a warning that its revenue and earnings for the second quarter of its fiscal year, which ends Dec. 31, will be about 6 per cent below the software giant's original expectations.

  • COMDEX: Waiting for Windows 2001

    Microsoft took a big leap forward with its .NET initiative recently, rolling out betas of Visual Studio.NET and the Microsoft .NET framework, and settling on an official name of the next version of Windows, now code-named Whistler.

  • Pushing P2P standards at business

    While Napster, Gnutella, and the thorny issue of intellectual property rights have thrust P2P (peer-to-peer) computing into the spotlight, the IT enterprise is now looking to tame the computing model for its own purposes.

  • Pushing P-to-P at business

    While Napster, Gnutella, and the thorny issue of intellectual property rights have thrust p-to-p (peer-to-peer) computing into the spotlight, the IT enterprise is now looking to tame the computing model for its own purposes.

  • Dell CEO clarifies Windows 2000 comments

    Dell CEO Michael Dell sought to clarify his expectations for Windows 2000 last week, saying his comments that Microsoft's operating system will not boost sales should not be read as a criticism of the product.

  • Microsoft cleans Unix Windows

    Microsoft took a step toward building interoperability between Windows 2000 and Unix systems last week with the release to manufacturing of its Interix 2.2.

  • Windows 2000 is Ready

    Microsoft sent Build 2195 of Windows 2000 to manufacturing last week, signalling the end of production of the long-awaited next-generation client/server operating system.