How does your vendor rate as a supplier? Are you happy with your support and services? When it comes to rating vendors, customers are ideally placed to recount their own, first-hand experiences. Put simply customers are on the frontline. There are no analyst reports or vendor brochures that can match the real-world assessment of a customer. In a bid to set the ratings landscape, Siobhan McBride and Sandra Rossi polled readers asking them to nominate the top two vendors they'd dealt with recently and those who didn't come up to scratch.
Stories by Siobhan McBride and Sandra Rossi
Corporate Australia remains wary of VoIP despite the hype with few rollouts actually taking place.