Stories by Emily Fitzloff and Laura Kujubu

  • E-mail outsourcing slowly gains ground

    Vendors of application outsourcing services think they have the killer application - e-mail - to lure customers into handing over their business-critical applications, but it remains to be seen whether they will bite. The arguments for outsourcing e-mail to ISPs are compelling. Lower maintenance costs, guaranteed availability, and the freeing up of IT resources to focus on issues such as Y2K and Internet commerce are at the top of the list.