Stories by Jeanne-Vida Douglas

  • Getting into Government

    There are three huge and hugely influential organisations that vie for top spot on the IT procurement scale every year. No, they don't dig up coal, or manage funds, produce widgets or ship wheat. Their contribution to the Australian economy is vast, but difficult to measure, and with over 600,000 screens and 14,000 servers spread across the eastern half of the country, they are far and away Australia's most important buyers of ICT.

  • Solving the security puzzle

    Having a virtual security guard manning the gates of the corporate network has long been the dream of those charged with IT security. But it isn't all that simple or straight forward, as ARN discovers.

  • 5 TIPS on selling document solutions

    According to Kyocera's product market manager for document solutions, Craig Elkin, print hardware is just a small part of a scalable and cost effective printing solution. Here are his top tips for making a document management sale.

  • Making a play for document management

    Single-digit growth and skinny margins are the miserable realities faced by most printer resellers in Australia. But the news isn't all bad. JEANNE-VIDA DOUGLAS looks at making the transition from speeds and feeds to the emerging arena of document management, and finds out what resellers need to know to make the transition.

  • Evolution of the species

    Windows Server 2008 is officially on the market, and although resellers are singing its praises, no one is expecting the new technology to set any sales records.

  • Crossed Wires

    Networked multifunction devices have been great for productivity throughout corporate Australia, but have they introduced unnecessary security risks?

  • Knowing the unknowable

    Widely tipped as the boom for security at the turn of the century, managed security services are now taking off, buoyed by a raft of new technologies and an increasingly complex security environment.

  • Big boxes, small niches

    Right up at the pointy end of the market, mega laptops are providing mega margins so long as resellers can target the right customers.

  • Selling less, making more

    Thanks to a combination of multi-core technology and virtualisation, resellers may find themselves selling less and making more. ARN investigates the opportunities.

  • Projecting the FUTURE

    With the home, corporate and education markets all driving growth in the demand for projectors, ARN looks at a long-held rivalry between two technologies competing for dominance.