Stories by Marvin Richardson

  • More exact measurements

    Is that exercise machine you received last Christmas getting a little dusty? Have you let too much time slip by since you last weighed yourself? If you answered yes to either question, you know it's that time of year when New Year's resolutions are a distant memory. Remember those year-end business-planning sessions, when your team took a hard look at the 1999 budget and laid out a plan to beat the new year's financial targets? Have your early-year reports reflected progress against those goals? None of us wants to forget our 1999 business resolutions, but it's easy to get mired in day-to-day challenges and "administrivia".

  • Build virtual service teams

    I'm sure many of you are too young to remember the old television series Have Gun - Will Travel, which featured a gunfighter-for-hire named Paladin, played by Richard Boone, who traversed the Wild West righting injustices for his varied employers. But I'll bet many readers have spent too much time following today's motto of the itinerant IT-services contractor: have laptop - will travel.

  • Coping with solution diversity

    A friend of mine told me about a sign that he saw at a mechanic's shop. It read: "We specialise in all cars, foreign and domestic." We wondered just how much specialisation that could be!