Stories by Michelle Selsman

  • Planning for succession

    Joan Schaffer completed one week in her new job with Capital One Financial when she was told to choose her successor. Succession planning is so important to the US-based financial services company that the issue is brought up during new employee orientation. "We are a huge growth company and our appetite for senior talent is voracious. To feed that appetite, we grow and develop our staff as rapidly as possible," says Schaffer, vice president and senior business information officer for core processes in IT.