Stories by Benjamin Keyser and Emily Fitzloff

  • Service levels set to rise with raft of new products

    A wave of service-level management (SLM) products broke during last week's NetWorld+Interop conference in Atlanta, promising to do everything from spy on WAN traffic to scrutinise application performance. Compuware launched EcoScope 3.7. EcoScope is the performance reporting component of the EcoSystems suite, and Version 3.7 adds support for fully switched networks; greater granularity in application service-level reporting; and integration with Tivoli Systems' Tivoli Plus management module.