Your computer is acting up. Who are you going to call? If you don't want to sit on hold forever, the Web offers an around-the-clock option at Expertcity.com.
Stories by Liane Gouthro
Why pay for software when you can get it for free? Sun Microsystems is hoping that you'll buy the logic, at least, and choose to download its StarOffice suite for free instead of paying for Microsoft Office.