Stories by Naomi Jackson

  • Gateway product wrap-up

    Former direct-only vendor Gateway recently announced a hybrid direct/channel model. Currently, Gateway claims the split between its revenues from major accounts (corporates, government and larger medium-sized businesses) and the consumer market (including SOHO and very small businesses) is about 50-50. But the company is ambitiously shooting for one-third of its business to go through resellers by the end of next year.

  • Microsoft continues its Exchange attack on Notes

    Microsoft may not have said much about Lotus at its Exchange conference last week, but don't for a minute think that it's gone soft on its arch-rival. The vendor last week has unveiled three new tools designed to ease migration from cc: Mail and Notes to Exchange -- and they're free

  • Microsoft warns channel to curb NT 5.0 backlash

    Microsoft officials have begun hosing down channel expectations for NT 5.0 in a bid to avoid a user backlash when the product is finally released next year. ARN has learnt that Thomas Lee, Microsoft's US-based program manager, personal/business systems group training, told delegates to "lower the expectations" of users migrating to NT 5.0 during a briefing on Microsoft's flagship product at last week's TechEd conference here.

  • Compaq distribution model takes shape

    Compaq's much anticipated channel strategy moved another step closer to reality last week, when the company finalised its post-merger distribution model by the end of last week.

  • Acer wins major deal with Commonwealth Treasury

    A recent tender awarded at the Commonwealth Treasury has again proven the channel's importance to vendors looking to crack major federal government deals. As a long-term supplier of printers and help desk support to Treasury, Canberra-based distributor and reseller Dataflex has now also helped Acer win preferred desktop PC supplier status across the department.

  • HP services nabs mega outsourcing deal

    Hewlett-Packard's push into the mid-range outsourcing space has received a shot in the arm courtesy of a three-year, multimillion dollar deal at Email Metals, ARN has learnt. The contract - signed last month - will see HP manage the WAN and Unix systems supporting approximately 1000 users across Email Metals' Australia and New Zealand operations.

  • Channel to benefit from CRM product shortcomings

    Despite its reputation as an IT hotspot, the customer relationship management (CRM) software market is not living up to the hype surrounding it, according to a Meta Group analyst. And that's creating a plethora of opportunities for the channel.

  • StorageTek serves up new SAN offerings

    Network bandwidth limitations and ongoing management costs are expected to propel a boom in the storage area network (SAN) market, and StorageTek is bracing itself for a share of the action.

  • Home-made solution shoots Star City to the top

    Operating a casino is a complex business. Along with myriad security and financial issues, management of personnel can be a nightmare. An Australian developer has devised a solution that has international buyers knocking on the door. Naomi Jackson spoke with him about hitting the jackpot

  • Labor promises to boost R&D and foreign investment

    Labor's GST-free tax plan was released last week, with the payoffs for the channel likely to come from R&D concessions and assistance for overseas venture capitalists. But will it be enough to attract votes at the ballot box?

  • GECITS trials new Notes methodology

    GE Capital IT Solutions (GECITS) has trialled a new Lotus Notes implementation strategy as part of a $700,000 project for the Social Security Appeals Tribunal (SSAT).