Stories by Maxine Cheung

  • 802.11n means more channel opportunities

    With the 802.11n wireless networking standard ratified this fall, channel partners have an opportunity to increase their sales by helping customers refresh their wireless networking equipment, says an Info-Tech Research Group analyst.

  • VideoCloud offers HD video conferencing

    Toronto-based solution provider, IT Methods, is aiming to "bring high-definition video conferencing to the masses," with its new videoCloud managed telepresence service offering and the help of its channel partners.

  • Symantec's cloud strategy may pose more challenges

    Symantec Corp. announced last week the availability of its Norton Online Backup Web service for consumers. According to one analyst, this means the Symantec channel will now have to find more innovative ways to bring Symantec solutions to market.

  • How SMB partners can weather the economic storm

    At a time when most businesses are looking to cut costs and leverage existing resources, channel partners may feel discouraged in the marketplace. But according to Lora Gernon, senior director of Microsoft Canada's partner group, there's actually no better time than now for partners to start having conversations with their customers.

  • Julie Parrish turns up at NetApp

    As a long-time veteran in the IT channel industry, Julie Parrish sent waves in the channel when she announced her departure from Symantec. Now the vice-president of worldwide channel sales at NetApp, Parrish is focusing her efforts on getting to know the company's partners to ensure their profitability now and into the future.

  • Websense CEO unveils a brand-new company

    With last year's acquisition of Port Authority, a data loss prevention (DLP) vendor and SurfControl, a Web and e-mail security company, Websense has since evolved from being known as a Web solution company to establishing itself as one that also provides DLP and e-mail security solutions.

  • Symantec assures its channel the sky isn't falling

    Relax, we're still all about the channel. That's the message Symantec is seeking to send to its partners after remarks by its COO during a conference call had many questioning the security vendor's commitment to the indirect model.

  • Canadian unveils notebook-as-a-service model

    Larry Keating, the president and CEO of Canadian-based No Panic Computing (NPC), is trying to revolutionize the way notebooks are purchased by small business professionals with his notebook-as-a-service model.

  • Cisco helping partners with unified communications

    Cisco Capital announced earlier this week the extension of its zero percent progress payments program as well as the launch of its new grow IT partner portal, both designed to better support North American channel partners deploying Cisco Unified Communications solutions.

  • Hitachi GST enhances Partners First program

    Hitachi Global Storage Technologies (GST) has announced new enhancements to its Partners First worldwide channel program, a program designed to make it easier for partners to facilitate sales and a way for them to increase overall revenue opportunities.

  • Canadian software developer sues Citrix

    A Canadian integrated communications software developer, 01 Communique, is suing Citrix Systems for willful patent infringement regarding Citrix's GoToMyPC technology solution versus 01 Communique's I'm InTouch remote access solution.

  • Symantec encourages partners to look at services

    Although Julie Parrish, the vice-president of the global channel office at Symantec, is pleased with the company's current channel and customer reach, she says there is still room for improvement, particularly when it comes to building and enhancing upon its partner programs and incentives.