Stories by Cameron Tomes

  • Westcon opens value- add door to 3Com

    Last week Westcon signed a limited, but potentially far-reaching, agreement with networking vendor 3Com to distribute its Total Control remote access products as well as its range of low-end OfficeConnect, SuperStack II 3000 and Courier V.90 remote access products.

  • Westcon provides the right value-add for 3Com

    In line with its US parent, networking distributor Westcon has forged a value-added distribution agreement with 3Com that will see Westcon initially distribute 3Com's Total Control remote access products.

  • Little hope for Empire customers

    Although final figures are yet to be finalised by Empire Systems' appointed administrator, chartered accountants O'Brien Palmer, there seems little hope creditors and customers will see any of their outlays made to Empire Systems refunded.

  • Lotus vows to heal partner relations

    There was more chest beating bravado then you'd find at a screening of King Kong takes Manhattan at last week's annual Lotus/IBM Partner Connect conference in the Blue Mountains.

  • Digital service kits to ease reseller support woes

    Digital's Multivendor Customer Services (MCS) group yesterday officially launched a range of multi-platform service kits designed to make the channel's life easier when it comes to providing support for Digital PC, network and software products. According to Susan Alexander, Digital's Multivendor Customer Services marketing manager for Asia-Pacific, customer reaction to the service kits, which come with an individual part number, was at fever pitch when MCS piloted the scheme last year.

  • Online distributor listings a mouse click away

    Since its appearance in Australian Reseller News (ARN, January 28, page 1) BBR has enhanced its Software Directory to include direct Internet access to distributors' Web sites. Making a connection to a Web site is as simple as clicking the right mouse button which then provides a link to the relevant distributor's Web site, reducing the time it would normally take for end users to surf the Internet.

  • Tough storage sell ahead for Tandberg

    Yes it's true! Any salesperson who earns a living selling storage to resellers and customers will admit, at some stage, that storage and tape backup is the most boring technology concept in the world. But it only takes one disaster, according to Kim Nielsen, Tandberg Data's country manager Australia and new Zealand, to soon get the attention of customers.