One of my pet column topics would have to be quality and the longevity of systems. Quality, I think most of us would agree, isn't at the level that it should be in our industry, and systems tend to last much longer than we imagine. It's a situation that invites disastrous consequences.
Stories by Curtis F. Franklin
Reams of paper and barrels of ink have been used in the analysis of the Sunday Afternoon Massacre that led to Eckhard Pfeiffer's abrupt departure from the helm of Compaq. We all know about Compaq's disappointing financials, Ben Rosen's decisive actions and the way the stock market collectively shrugged. What you might not have realised until now is that the entire affair is the fault of resellers.