With the proliferation of business-to-business (B2B) Web sites, we're witnessing the emergence of the phenomenon of oligopsony - what economists call a condition where many sellers encounter only a few buyers. For instance, US military weapons manufacturers have only a few customers (governments). So far, oligopsony transactions have been rare because of difficulties in coordinating purchasing decisions among competing sellers.
Stories by Paul Strassmann
What happened to re-engineering, the paperless office, zero administration costs and portable open systems? What happened to chief information officers who bet their careers on thin clients, defect-free software and the architecture of information? All those ideas seemed great but disappeared as fast as they showed up.
People are part of TCO equation