Stories by Jackie Cohen

  • Layoff protocol: Giving tech staff a 'heads up'

    Amid the drama surrounding layoffs, the last thing an IT manager needs is a disgruntled ex-employee damaging systems and morale. It's crucial that the IT department take steps to protect the company's assets, without offending either the laid-off employees or current staff.

  • Who's spamming whom?

    While the powers that be debate the ethics and legality of e-mail marketing, serious spammers are getting seriously rich.