Symantec offers remote control

Symantec pcAnywhere 11.0 provides IT administrators with integrated remote management tools and enhanced file transfer for improved helpdesk and server support troubleshooting. Targeted at enterprise helpdesks and small business IT departments, it enables administrators to connect machines around the office or around the world without having to leave their desks. Added connection features mean remote sessions can be started in fewer steps, connection histories can be recorded and connection items can be organised in folders or at a central location. pcAnywhere 11.0 is distributed by Express Data and Tech Pacific.

RRP: $329.95