Citadel Group subsidiary wins $19M Defence software deal

​Defence hands Citadel Group's Jakeman Business Solutions a $19.3 million software maintenance and support contract

Citadel Group subsidiary, Jakeman Business Solutions, has been handed a $19.3 million deal by the Department of Defence for the provision of software maintenance and support.

Under the terms of the contract, which runs from May to July next year, the Canberra-based business and technology consulting firm will provide support and advice for the Department’s “Objective” records management system.

Objective, the Department of Defence’s mandatory document and records management system, forms part of the Defence Estate Information Systems (DEIS).   

Jakeman Business Solutions is the prime services integrator for providing application technical and user support for the Objective environments that exist within Defence. As such, the contract was won via a limited tender process.

“The Objective environments support a user base of approximately 85,000 on multiple fixed, standalone and deployed Defence networks of varying technology platforms,” a Defence spokesperson told ARN.

“JBS also provides advice to Defence projects that intend on integrating with Objective or undertaking activities that support the strategic direction of Defence ICT. This ensures the Objective environments remain compatible with the future state of ICT within Defence,” the spokesperson said.

Jakeman Business Solutions gets its name from director, Miles Jakeman, who is also executive director, deputy chairman and former CEO of Citadel Group.

The company, which was founded in 2002, specialises in business strategy, management, training and IT services, including the design, implementation and support of technical systems for clients such as Austrade, the Attorney-General’s Office and the Australian Crime Commission.

Jakeman’s IT consultants work in several areas, including enterprise architecture, enterprise systems, enterprise content management, system implementation and integration, and technical support.

In February 2011, Jakeman won a $45 million deal to manage Defence’s corporate enterprise content management system over three years.

The latest deal comes less than six months after Jakeman Business solutions’ parent company, Citadel Group, took home a $24.8 million contract from another Federal Government agency.

While Citadel Group did not name the Federal Government agency as a result of confidentiality obligations, the IT services provider is named as a provider on the Department of Human Services information and communications technology services procurement panel.