Klugo takes Aussie camper trailer firm to the cloud through NetSuite

NetSuite solution provider strikes CRM deal with Australian made and owned trailer manufacturers.
Annaliese Kloé - CEO, Klugo

Annaliese Kloé - CEO, Klugo

Klugo Group has signed a deal to take Patriot Campers to the cloud, through the implementation of NetSuite technology for the Australian made and owned trailer manufacturers.

Terms of the deal will see the NetSuite solution provider deploy a single system designed to deliver demand planning and customer relationship management (CRM) capabilities for the business.

Founded in 2013, Patriot Campers has experienced strong growth during the past four years, including quadrupled production with the view to double again by the end of the year.

Aligned to this growth is a desire to implement agile technology systems, after suffering from a loss of visibility across disparate systems.

“NetSuite is going to make such a difference for us,” Patriot Campers office manager Tanya McGaw said. “Being equipped with a 360-degree view of the entire business will provide full transparency.

“Furthermore, it will hugely increase our business efficiencies because we can streamline our process right from lead generation to making an order to production and then maintaining the customer for life.”

In addition, Klugo’s implementation of NetSuite will support Patriot Campers future plans in ramping up production to support its domestic growth demands, as the company focuses on becoming a multi-currency business in order to facilitate international expansion plans.

“Patriot Campers chose NetSuite as a platform to facilitate their dramatic growth,” Klugo CEO Annaliese Kloé added.

“This strategic move allows them to penetrate the global market. This is another family owned business success story that started out from their passion for building and camping which has now become an incredibly successful business.

“NetSuite is a solid system, which sufficiently manages operations and facilitates growth.”

As a five-star ranked NetSuite solution provider operating across Australia and New Zealand, Klugo specialises in implementation, managed services and business process outsourcing, spanning retail, wholesale distribution, manufacturing and field service industries.

The deal comes six months after the software company merged with managed service provider, Outserve, to combine forces and accelerate plans for growth.

As reported by ARN, upon closing of the deal, the two organisations now operate together as one business called Klugo Group.