Wyse launches server-based software

Thin client vendor, Wyse Technology, has launched a range of software designed for server-based computing.

Software from Wyse — comprising Alcatraz, Expedian 2.0 and Rapport 4.0 — is seen by the vendor as a way of achieving growth without having to further dominate the existing thin client market.

“We have a 69 per cent [thin client] market share in Australia,” Wyse marketing director for A/NZ and EMEA, Stephen Yeo, said.

“The dilemma that leaves us is that we have two options to grow — increase market share even further or move into other areas. The server-based computing market is very familiar to us and we feel we can help organisations reduce the cost of accessing software.”

Yeo estimated that 98 per cent of Oceania clients in corporate offices were PCs but said Alcatraz would enable customers to lock PCs down while moving to what he called a more secure and manageable thin client architecture. He claimed Alcatraz provided more than 300 options for how a PC behaves through the creation of profiles.

“Profiles are unlike traditional management tools because they allow rapid development and application to multiple units regardless of operating system or age,” Yeo said.

“PC desktops can then be remotely managed and supported like a thin client. They never have to be visited unless they break down.”

Expedian 2.0 is described as terminal server enhancement software, which Yeo claimed increased transaction performance by 30 per cent and added up to 40 per cent of spare capacity without the need for new infrastructure.

Rapport 4.0 is enterprise client management software based on open standards.

“It reduces IT management costs by requiring fewer staff to manage more client devices including desktop, wireless thin clients and pocket PCs,” Yeo said.

He estimated resellers would make margins of about 30 per cent for selling the new software but said the opportunity for channel partners would go much deeper than a one-off software sale.

“Alcatraz and Rapport are a good opportunity for resellers to offer managed services,” he said. “They can start earning monthly fees from customers and get deeper penetration into those accounts.”

As well as praising the efforts of the local team, Yeo highlighted the geography of Australia as one of the main reasons why thin clients were popular here and Wyse had a bigger market share in this country than anywhere else in the world.

According to IDC’s Thin Client Forecast 2002-2007, the Australian thin client market recorded year-on-year growth of 54 per cent in 2002 — compared to 7.9 per cent in the PC market. Wyse was credited with a 69.8 per cent share.

“Countries with very low population density, where there are great distances between locations, have high costs,” Yeo said. “Thin clients are a good way to tackle that, which is why we have been so successful in countries like Australia and Norway.”

“It is a similar picture in vertical markets. Transportation and retail are our most successful verticals because they need to have a lot of small offices spread across a very wide area.”

Yeo said government departments and financial services organisations are the biggest potential growth areas for Wyse in the Australian market.

He is also keeping a close eye on the development of Linux, predicting that it could be the most popular thin client platform in Europe within three years if the current growth rate is maintained.

“It’s currently a European thing but we are already seeing signs in Australia that some customers want an open source solution,” he said.