Fortune Tec finds Odd opportunity
- 10 July, 2006 11:44
Peripherals distributor, Fortune Tec, has established an Odd Power Centre (OPC) services department. It is aimed at providing services for customers with power supplies other than the standard PS2.
Managing director, Justin Hsu, said it was currently being trialled in its Sydney office. The services are aimed at customers that have gone past their warranty or would like to modify existing power supplies.
"We have been in the power supply business for a very long time and we found it difficult to service customers that didn't have a standard PS2 power centre," he said.
"There is not much profit involved and it only brings in five per cent of our business. I can do without that but I don't want to disappoint customers.
"Most people don't change their computer every year. They keep it as long as it works. When the power supply breaks, and the warranty has run out, some customers don't want to get a new system because of the data inside."
Since opening its OPC department in May, Hsu has noticed demand for four types of power supply - SFX 12V, Flex ATX, Micro ATX 12V and PSIII 12V.
Fortune Tec has also hired a department manager, Benny Sung, and three sales staff that specialise in the technology. Hsu said he would consider extending OPC to its Melbourne branch but such a move would be dependent on its success.