Distribution woes haunt Quark

A new company will be set up to distribute Quark XPress in the wake of Mitsui's exit from the Australian market. The announcement comes as a blow to David Wallis, a director at Mitsui, who had planned to set up his own company to distribute Quark. Wallis would not comment to ARN about the decision.

And while no official statement has been issued, resellers contacted by ARN expressed frustration with the uncertainty of the situation.

Craig Tennant, sales director at Quark reseller DesignWise, said: "I just don't know what's going to happen with pricing for Quark. We've got unhappy clients because they're getting charged more for the product."

Tennant said there was general dissatisfaction with Quark in the Australian channel.

Philip Warren, owner of Melbourne-based Desktop Power Australia, said he was "sort of up to date" with the situation, but hadn't received official word from Quark. He sells 20 copies a month of the software, but said: "I would love for my customer base to switch to [Adobe] Pagemaker."

Mark Jelic, owner and managing director of Quark co-distributor Xclusive Software, said although he hadn't received official word from the regional Quark office in Singapore, the wheels were already in motion for changes down under.

Jelic said Cyrosh Ebrahimi came to Sydney three weeks ago to establish a local office. Ebrahimi is the nephew of Quark chief executive officer Fred Ebrahimi, based in the US.

" Ebrahimi will be setting up a new company called Elite Software here in Australia on July 1, operating from XClusive's premises at Killarney Heights," Jelic said.