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Ingram Q1 profits beat forecast as sales riseIngram Micro has announced net income for the first quarter, which ended 1 April, was $96 million, or 65 cents per share, compared to $42.3 million or 29 cents per share for the corresponding period last year.

The first quarter income figure includes gains from the sale of securities and from the repurchase of company debentures. Excluding these one-time gains, net income was $24.7 million or 17 cents per share, down 41.6 per cent on last year. This beat the consensus expectation of 15 cents per share, of 11 analysts polled by First Call/Thomson Financial.

Ericsson, Compaq ink $150M outsourcing pactEricsson has signed a five-year outsourcing agreement valued at $US150 million with Compaq for IT services and support to around 20,000 end users in the telecommunications equipment maker's Sweden-based units.

The contract also includes the transfer of some 170 Ericsson staff to Compaq.

Ericsson expects the outsourcing pact to result in annual savings of more than $11.5 million, the company said. The agreement builds on a memorandum of understanding for desktop infrastructure support signed by Ericsson and Compaq in December last year.

Register.com sees loss narrow in public Q1Domain name provider register.com topped expectations last week in its first earnings report as a public company, as the firm's first-quarter losses narrowed to slightly less than $US1 million.

For the three months ended March 31, register.com reported a loss of $991,000, or 4 cents per diluted share, compared with a loss of $1.1 million, or 6 cents per share a year ago. Analysts had expected the US-based company to report a loss of 14 cents per share, according to First Call/Thomson Financial.

SAP to resell Clarify CRM software

SAP AG last week put an end to speculation about its much-anticipated CRM (customer relationship management) direction, announcing plans to resell Clarify eFrontOffice through its own mySAP.com.

With the Clarify software, SAP promises that mySAP.com users will get "a holistic view" of their customers, suppliers and partners, said George D'Auteuil, vice president, CRM, SAP America.

Clarify's technology and the need to get to the market quickly in this "hottest" of growth markets were the overriding factors in SAP's selection of Clarify.


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