IBM Global Services Australia (IBM GSA) has secured a $28 million, five-year contract to implement and manage Australian food company Goodman Fielder's IT infrastructure.
The deal involves IBM GSA implementing a SAP and IBM RS/600 system across currently technologically disparate divisions throughout Australia and New Zealand.
The ERP system will centralise what has up until now been a conglomerate of systems across Goodman Fielder's Milling Australian, Baking Australia, Uncle Tobys, Meadow Lea Foods, shared services, corporate office, Goodman Fielder food services, ingredients and international divisions.
The migration of these units onto the SAP system will occur over the next couple of years.
Supporting the SAP installation will be a help desk that will initially accommodate 1200 users, but will eventually grow to about 3000.
IBM has also acquired, and will be responsible for, the ongoing support of Goodman Fielder's 23 Unix systems, network management of all routers and lines associated with the SAP roll out and disaster recovery services.
IBM GSA's general manager, SMB, Bronwyn Guthrie, understands that the deal was won because of IBM GSA's experience and its ability to cover all aspects of Goodman Fielder's requirements.
`This is more than just an outsourcing deal. We are providing SAP infrastructure and systems consulting as well as help desk support, network management and disaster recovery services. Other IT outsourcing and business consulting firms would struggle to match this total solutions package,' she said.