NSW-based integrator, Ethan Group, has scored a deal with Bathurst Regional Council to design and deploy a Mitel 3300 IP Communication platform that will link 15 locations.
Sales director, Antony Flutey, said it was one of the first Mitel VoIP contracts Ethan had entered into. It had been supplying the council with hardware, software and services for four years.
"The council is challenged by location, level of funding, the sorts of technology it can afford and the skills needed to support it," Flutey said. "We have made a concerted effort to support its needs as effectively as we can to help keep infrastructure running. We have been able to build a very strong rapport."
Flutey said 16 responses to the tender included PABX vendors Fujitsu, Ericsson, Samsung and Panasonic as well as VoIP providers like Cisco, Nortel and Zultys.
Fujitsu had been incumbent.
"The council required a telephony solution it could centrally manage that enabled integration with other business processes without having to reinvest in the infrastructure of each site," Flutey said. "Convergence was really important."
The rollout is expected to take a few months to complete. Financial details have not been disclosed.