E-business has taken the next evolutionary step with credit card and eftpos transactions being offered over the Web, thanks to Ctel Technologies new Customer Direct system.
The online payment provider unveiled the software at the Billing Solutions 2000 Conference this week, in an effort to capture corporate and SME businesses evolving as e-commerce models.
Unlike other Internet payment systems such as Bpay, which locks the users into one financial institution, Customer Direct allows clients to use a number of credit facilities. "With our market research showing that three out of four consumers use more than one bank, this facility better reflects the reality of consumer banking habits," said Ctel CEO Alan Scott.
Ctel is looking to market the solution directly to big corporate customers, but are seeking alliances with resellers to distribute it to SME sectors. As part of an aggressive channel strategy, Ctel is offering resellers the option to distribute, market, and install Ctel technologies under their own brand label, and have already formed two such deals.
The launch of Customer Direct will see a massive influx in the number of vulnerable security details, including personal pin numbers. It is a fact that is not wasted on nervous consumers, but Scott is undaunted by any of the security issues involved saying that security is more of a perceived problem than a real issue. "When the benefits are clearly there, people get over the security issues quite quickly," Scott said.
Ctel specialises in providing payment systems that handle a large number of transactions and their software uses military strength, bank certified security. Their client base includes Origin Energy, Readers Digest and Viking office products.