Integrators partner over CRM

Integrators partner over CRM


Melbourne-based systems integrator Australian Information Processing Centre (AIPC) and UK systems integrator Logica have formed a partnership to deliver CRM product and service solutions.

The deal is expected to rake in more than $5 million in revenue for both companies for the rest of this year alone, according to Robert Beck, managing director of AIPC.

The partnership will involve Logica providing systems integration services, while AIPC will provide Applix iEnterprise as the CRM solution, technical support and training.

"As the prime contractor, Logica will be responsible for delivering on the overall solution, with AIPC providing product as well as additional technical and professional support and expertise," said John Phillips, line of business manager at Logica.

This is not the first time the two companies have teamed up. They have worked on projects for the National Australia and ANZ banks in the past.

According to Beck, this agreement will enable both companies to increase their client base as well as tap into a wider skills base. "The partnership allows both AIPC and Logica to access a wider client base and the breadth of expertise and services we are able to offer is far more accessible," said Beck.

"The partnership will also give Logica access to the Applix product, which is a useful addition to our existing portfolio of CRM products," said Phillips.

Beck also said the partnership will give AIPC the capacity to take on projects worth more than $500,000. "AIPC is a SME and Government-endorsed supplier, and does not have the capacity to handle projects worth more than $500,000. For multimillion-dollar projects, we have sought out partnerships with large systems integrators," said Beck.

Besides Logica, AIPC has also worked with Siemens Business Services, Data#3, EDS and CSC.

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