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Unisys hits two big jackpots

Unisys hits two big jackpots

It's been a happy couple of weeks for Unisys' general manager of its Public Sector, South Pacific Group, Allen Koehn.

Not only has Unisys signed up for another two years with TAFE Queensland, adding another $30 million to its existing outsourcing contract, but in the same breath has also snagged a $5.1 million application development project with NSW Police.

Unisys has renewed its contract with all 16 TAFE institutes in Queensland, which sees the outsourcer support approximately 14,500 desktops, help-desk services, network and central systems support, project management services, sub-contractor management, asset management and business improvement services.

TAFE Queensland had the option of extending its existing contract for a further two years, which, according to Koehn, it did because of its "long-term and strong relationship" with Unisys.

Overall, the project will be worth around $75 million, making it the largest public sector contract Unisys Australia has secured to date.

"Globally, the public sector represents about a third of all our revenues. In Australia, that's about the same. What I'm trying to do is significantly grow it," Koehn told ARN. "Even though it's a fairly large part of our business, I think there's more market share out there for the taking."

Koehn claims the "biggest factor" differentiating Unisys from other outsourcing companies is the "business consulting" services that it offers.

"In that respect, we are a true partner. Rather than just keep their network up and running, we advise them on how they can run their business more effectively," he said.

Since winning the TAFE project in 1997, Unisys had subcontracted Queensland-based applications developer QCOM, until it acquired the company earlier this year (ARNnet, April 4).

The move has proven fortuitous, according to Koehn, as QCOM, now acting as a separate business unit under the Unisys banner, has been instrumental in securing a NSW Police tender.

The contract, worth $5.1 million, will see Unisys develop the Complaints Administration And Management System (CAMS), designed to record, manage and report on complaints against the police whilst compiling them in a database.

Unisys will build on the existing investigation management platform, e@gle.i, by software developer Oakton Computing, in building CAMS.

According to a statement released by Unisys, the need for CAMS arose from recommendations by the Wood Royal Commission.

"This is a large, complex and politically sensitive project that needs to be well managed," Koehn said. "Information will flow between the NSW Police Service, the Police Integrity Commission and the Office of the Ombudsman electronically. Duplication will be eliminated, confusion will be eliminated and speed of complaint resolution will be increased."

Koehn claims the project is expected to be completed by Q3 next year.


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