Nortel beefs CRM line
Nortel Networks last week said it would boost its customer relationship management applications with the help of Broadbase Software.
Nortel cited high demand for applications in the CRM market, which analyst Datamonitor predicts will reach $US3 billion by year-end, as a primary reason for adding to its current offerings.
The first software Nortel will release in the fourth quarter is the Clarify Performance Reporting Analytic Application. It provides a customised version of Broadbase's CRM Foundation data mart software and can analyse customer data gathered from all customer transactions, via different mediums such as phone, fax, Web, e-mail, in-person and handheld devices.
Cisco buys PixStream
Cisco Systems will buy privately held PixStream, a producer of digital video distribution and management software and hardware, in a $369 million stock transaction, Cisco announced recently. The deal will bring Cisco's acquisition total to 17 for this year. PixStream products include the VDS5000 professional video network system, the VDS2000 video network system and the VDSmanager suite of video network management software.
PixStream will let Cisco move toward providing digital video over the Web, the company says.
Alteon wants Net startup
In a move aimed at packing more features into its Web switches, Alteon WebSystems has announced plans to purchase privately held Bluetail AB, a Swedish Internet startup, for $US156 million. Bluetail makes content-intelligent traffic management software for high-volume Web sites.
The company's core technology is a software-processing engine that can identify different types of Web traffic and process that traffic based on policies set by network managers and the types of applications used.
According to Alteon, Bluetail's technology will enable Alteon to add many new features to its switches, such as the ability to automatically scan e-mail for viruses before it is sent to end users.
Dell rolls out new SAN
Dell Computer rolled out a storage area network (SAN) appliance last week that lets users move data between remote and local locations on enterprise networks. Dubbed the PowerVault 530F SAN, the appliance allows data to be replicated from site to site, providing increased fault tolerance and availability. The appliance uses software from StorageApps that allows point-in-time copy capabilities in which a snapshot of the data is taken and copied to another disk for backup.