AIPC takes CRM to PwC
Melbourne-based integrator Aus-tralian Information Processing Centre (AIPC) is out to show Pricewater-houseCoopers what it's got, when it rolls out a CRM solution for the consulting giant in Canberra.
AIPC will integrate an Applix iEnterprise CRM package into PwC's Business Process Outsourcing Centre of Excellence, which provides Human Resources services to the Common-wealth's Department of Finance and Administration and Department of Agriculture, Fisheries and Forestry, plus a number of their agencies.
IBM, NTT Comware pact
IBM and Nippon Telegraph & Telephone Corporation (NTT) have agreed to a 10-year computer services outsourcing agreement worth up to $US15 billion, the companies announced recently.
As part of the IBM/NTT agreement, IBM's Global Services division will provide outsourcing services to the NTT group through its NTT Comm-unicationware. IBM and NTT Com-ware will also jointly provide services to other companies in Japan, the companies said.
The alliance is expected to begin in December, though the companies are still negotiating exactly what the "scope of services" will be for each company, IBM and NTT said.
STC sees beyond its name
e-commerce integration software developer Software Technologies Corporation (STC) has changed its name to Seebeyond as a predecessor to a global rebranding and marketing campaign. The Nasdaq-listed company made record Q3 results (ending September 30) of $US31.3 million, a 93 per cent increase on the same period last year.
Compaq unveils upgradable RAID
PC giant Compaq has announced what it claims is the first upgradable RAID controllers. The Smart Array 5300 (SA-5300) controller is designed to give customers a platform for scalable data storage, fault tolerance and future connectivity to a storage area network. But if you're looking to hook this bad boy up to a SAN straight away, the message from Compaq is you're going to have to wait. The vendor has stated it will be launching a SAN access module that, when combined with the SA-5300, will bridge between network-attached storage and Compaq's SAN infrastructure.
The array is currently available in three models: a 4-channel model with 128MB of cache for $5370, a 2-channel model with 64MB of cache for $3882 and a 2-channel model with 32MB of cache for $3235.