Messaging software maker launches new-look BasePage platform in effort to connect disparate devicesMessaging systems manufacturer CommTech Wireless has launched a revamped version of its BasePage platform which the company claims bridges the gap between disparate alarm and text messaging devices.
BasePage 2000 is designed to interface alarms found in medical, industrial, gaming, emergency and hospitality industries with standard communication devices including SMS-enabled mobile phones, pagers and PCs.
Based on a client/server model, the software can accept data from any source including e-mail, interactive voice response systems (automated phone menus), alarms on industrial/medical equipment, and PCs, and send it back via e-mail, mobile phone, pager, DECT handset or landline phone to the relevant recipients.
"To be honest, BasePage 98 didn't work very well," says Jamie Falzon, NSW account manager for CommTech Wireless. "So we spent two years in R&D and over $1 million in making it work like we wanted it to. And that's where BasePage 2000 is at now."
According to Falzon, the new network-enabled version uses a Windows-style graphic user interface and is easier to learn than the DOS-based BasePage 98 version. The new version also interfaces with a company's PBX phone system.
The company is looking towards its 30-plus partners in Australia to roll out the BasePage 2000 product. CommTech uses resellers with a telephony or two-way radio background, says Falzon, "because they need to have experience in interfacing this kind of equipment".
The company is targeting the industrial and health vertical markets, but Falzon claims it is looking to take the hospitality industry "by storm" in the next 12 months with marketing initiatives to generate growth.
CommTech has about 800 installed BasePage 98 customers and the company's CEO and co-founder Nathan Buzza claims, "users of BasePage are eagerly awaiting BasePage 2000 and we already have 140 back orders".
Pricing is based on the number of users, with margins determined by whether the reseller is a volume mover of CommTech's or only installs a small amount from the vendor, claims Falzon. www.commtech.com.au