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Integ offers market-leading service level management solutions

  • 16 September, 2003 16:07

Integ offers market-leading service level management solutions</p>
<p>Sydney, 16 September 2003: Integ Communication Solutions, the largest Australian owned integrator of voice, data and IP business communication solutions, today announced a partnership with InfoVista, a global provider of intelligent performance management software solutions.</p>
<p>Under the partnership agreement, Integ will become a Business Solutions Integrator for InfoVista’s software, extending its communications offering to include network management and more particularly Service Level Management (SLM) capabilities.</p>
<p>Based on a multi-tier architecture that is uniquely capable of supporting the most challenging performance management requirements, InfoVista software collects data across the IT infrastructure and generates reports that present a synthetic view of performance and service achievements across all of its elements. InfoVista's products allow users to determine whether IT performance meets the standards of an existing SLA or generally meets users' expectations or business needs in an efficient manner.</p>
<p>“This alliance with InfoVista is another step in our planned growth and expands our offer to Australian business. It is key to our strategy of building a comprehensive data networking portfolio to complement our existing range of communication and business applications,” says Integ CEO Ian Poole.</p>
<p>He continues: “InfoVista provides a robust platform independent, predictive analysis tool that manages and monitors voice and data systems, pinpointing problems in the network and tracking adherence to contractual or benchmark service levels. As more companies become increasingly network dependent, they must implement sophisticated solutions to optimise their infrastructure and ensure compliance with SLAs. In today’s business environment, InfoVista can drive significant return on investment by avoiding problems with throughput, bandwidth and down time that can translate to lost revenue and employee productivity.”</p>
<p>“InfoVista is committed to customer success. Therefore, we are delighted to partner with Integ, which is a leading integrator of business communication solutions,” stated Julien Dahan, Senior Vice President, Asia-Pacific Operations, InfoVista. “In addition to strong technical expertise, Integ offers strong relationships and other domain expertise important to our target customers in the enterprise and government sectors in Australia.”</p>
<p>Integ will implement InfoVista for customers who want to acquire a perpetual license, as well as offer a managed service option for customers who prefer a subscription model based on a monthly or per report usage.</p>
<p>- ENDS –</p>
<p>For further information please contact:</p>
<p>For Integ
Jesse James or Carolyn Owen</p>
<p>Edelman Public Relations</p>
<p>Tel: 02 9241 3131</p>
<p>Email: /</p>
<p>About Integ Communication Solutions
Integ Communication Solutions is a leading Australian-owned integrator of voice, data and IP communication solutions to government and business. The company employs 80 people in five offices across Australia.</p>
<p>A strong heritage in voice communications allows Integ to offer a skilful edge in designing, integrating and supporting communication networks; data, wireless and cabling solutions; call centre, contact centre interaction management, mobility, messaging and CRM solutions.</p>
<p>Integ is a business unit of UXC Limited, an ASX listed company. For further information please contact 1300 766 620 or</p>
<p>About UXC Limited
UXC Limited is an ASX-listed Australian technical services company that has grown it market capitalisation from some $7 million in 1998 to roughly $75 million today. UXC Limited offered a dividend yield of over 8% fully franked in 2002, and expects to at least maintain the current dividend rate. Revenue is running at an annual rate of approximately $165 million and the group employs more than 850 employees. The company is debt free and has substantial cash resources with which to fund further acquisitive growth.</p>
<p>UXC provides its services through three divisions:</p>
<p>The Utility Services Group is engaged in utility asset and data management, including asset inspection, management and maintenance services; the provision of utility meter installation and reading services; related data management and GIS services; industrial design; and mobile telephony.</p>
<p>The Business Solutions Group provides consulting, implementation and integration, application and technology infrastructure services. Offerings include knowledge management; project and change management; CRM, ERP, business intelligence, financial and business information applications; technology architecture; and data storage and management.</p>
<p>The Intellectual Property Ventures Group identifies, develops and commercialises intellectual property to realise associated capital gains.</p>
<p>About InfoVista
InfoVista helps organizations maximize the business value of their IT services. We extract, organize, and present information that enables decision makers at every level to continuously align IT services with business priorities. Our fully personalized and interactive portal provides visibility into real-time and historical information essential to optimize the service experience for end-users. Eighty percent of the world's largest service providers as ranked by Fortune®, as well as leading Global 2000 enterprises, have selected InfoVista to maximize the value of their Information Technology infrastructure. Representative customers include Cable &amp; Wireless, Cingular, Deutsche Telekom, SingTel, British Telecom, France Telecom, First Union Bank, Banques Populaires, Banque de France, Nestlé, Shell and BASF. InfoVista stock is traded on the NASDAQ (IVTA) and the Nouveau Marché (InfoVista 7667). InfoVista was recently ranked number one in the Deloitte &amp; Touche Technology Fast 50 Program in France, and received a special award from Euronext as the number one ranked public company. For more information about the company, please visit</p>

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