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IBM Australia wins international award for world-class software development processes

  • 27 May, 2004 09:35

<p>Sydney, 27 May, 2004 -- IBM Global Services has been awarded the prestigious 2004 Institute of Electrical and Electronics Engineers (IEEE) Computer Society International Software Process Achievement Award. The award was presented in recognition of IBM Australia's rapid, continuous, improvement to its software capabilities in response to increasingly stringent marketplace demands. IBM Global Services software development organisation, Application Management Services, is the first Australian organisation to receive the global award.</p>
<p>Established in 1993, the Computer Society Software Process Achievement Award has only been awarded seven times in the past eleven years. The award was created to promote awareness of software process improvement in the international software community. It recognises organisations that have demonstrated significant, sustained and measurable achievement in software process improvement. The award was announced in Scotland at the International Conference on Software Engineering on May 26th, 2004.</p>
<p>According to a report by the Software Process Achievement Award Committee, "Over the past eight years, IBM Global Services' software development organisation Application Management Services has achieved high levels of software capability across a wide variety of software projects. A particularly impressive part of IBM Global Services' accomplishments is the degree to which they have established a strong commitment to continuous improvement at all levels of their organisation."</p>
<p>As an award recipient, IBM will be invited to prepare a technical report on its achievements for publication by the Carnegie Mellon University Software Engineering Institute (SEI). Through this report, IEEE and SEI will be able to assist other organisations worldwide in their efforts to improve software processes.</p>
<p>IBM Australia received the award after an exhaustive review and site visit by a committee of eminent researchers and practitioners. The committee included Watts Humphrey, whose pioneering work at SEI established the Capability Maturity Model (CMM) framework, and Barry Boehm, who developed the internationally referenced COCOMO estimating models. The award committee commended IBM Australia for its high quality, serious improvement program, and the significant results that have been achieved.</p>
<p>IBM Australia achieved Capability Maturity Model Integration (CMMI) Level 5 standard, the highest global standard for application development and maintenance, in November 2003. AMS began the program of process improvement that lead to this achievement in June 1997. To graduate through the CMM levels, it developed and enhanced its management processes to change the way that application development project staff performed their roles.</p>
<p>"IBM Application Management Services Australia is among very few organisations to have achieved the highest level of CMM accreditation. This reflects extensive, widespread improvements in general with specific improvement in cost, on-time delivery, on-budget delivery and customer satisfaction," according to an IEEE Software Process Achievement Award report.</p>
<p>Thanks to these enhanced software management processes, of the more than 1,000 projects undertaken during 2002, 98.5 per cent were delivered on-time and 99.2 per cent were delivered within budget. At the same time software quality improved, resulting in less rework, lower business impact, lower customer impact and therefore better customer service. Over the period from
1997 to the present day, productivity improvements have resulted in savings of an estimated $AU236 million for Australian IBM customers.</p>
<p>"IBM Australia is at the forefront of the software development industry.
Our Application Management Services team in Australia has worked hard to reach world-recognised standards for software development in order to deliver increased business value to our clients. We are delighted to receive the coveted IEEE award for world-class software development processes," said David Norris, General Manager of IBM Global Services' Application Management Services, Australia and New Zealand.</p>
<p>IBM Australia has joined a very prestigious list of international software development organisations. Previous award recipients include NASA Software Engineering Laboratory, Raytheon Equipment Division, Hughes Aircraft, Advanced Information Services Inc. and USAF Directorate of Aircraft Management.</p>
<p>About the Institute of Electrical and Electronics Engineers (IEEE) Computer Society International Software Process Achievement Award The award is cosponsored by:
. The IEEE Computer Society which, with 100,000 members, is the world’s leading organisation of computer professionals . The Carnegie Mellon Software Engineering Institute (SEI), which established the Capability Maturity Models (CMM) used worldwide to assess software development organisations</p>
<p>The award committee members are:
Watts S Humphrey (Software Engineering Institute at Carnegie Mellon University).</p>
<p>Professor Victor R. Basili (University of Maryland, College Park and Fraunhofer Center - Maryland).</p>
<p>Professor Dieter H. Rombach (Unversitat Kaiserslauten, Germany and Fraunhofer Institute for Experimental Software Engineering).</p>
<p>Professor Meir M (Manny) Lehman (Middlesex University).</p>
<p>Dr. Bill Riddle (Solution Deployment Affiliates and Fraunhofer Institute for Experimental Software Engineering).</p>
<p>Dr. Barry Boehm (TRW Professor of Software Engineering, Computer Science Department Director, University of Southern California Center for Software Engineering).</p>
<p>About the International Conference on Software Engineering (ICSE) The ICSE is the premier software engineering conference, providing a forum for researchers, practitioners and educators to present and discuss the most recent innovations, trends, experiences and concerns in the field of software engineering.</p>
<p>For more on the event itself please go to:</p>
<p>About IBM Global Services
IBM Global Services is the world's largest information technology services and consulting provider, generating record revenue and signings in 2003 of US$42.6 billion and US$55.5 billion, respectively. Some 180,000 professionals in more than 160 countries help clients integrate information technology with business value – from the business transformation and industry expertise of IBM Business Consulting Services to hosting, infrastructure, technology design and training services.</p>
<p>For further information, or to arrange an interview, please contact:
Blair Earl
Ph: 61 2 9956 5733

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