Sydney-based World.Net has made a large footprint in the American tourism market after landing a contract to develop and manage Internet services for the Hawaii Visitors and Convention Bureau (HVCB).
The first phase of the agreement, which World.Net CEO Ernst van Oeveren estimates will be worth $1 million, will see World.Net hosting the HVCB Web system. This arrangement will go live next month.
“Hawaii is the premier tourism destination of the domestic US market,” van Oeveren said. “This will lead into other areas in that market and increases our ability to compete in North America.”
He said the next phase of the agreement will see World.Net concentrating on “deeper corporate processes”, liaising with various HVCB industry partners such as specialist travel agents and call centres to create an integrated suite of data applications that could be added to as necessary in the future.
“With demand for online travel and online business operations continuing to increase rapidly, particularly in North America, organisations are looking for dynamic and flexible solutions to meet rapidly evolving market requirements,” van Oeveren said.
“Our core technology framework is becoming quite mature now so we have a whole set of modules that can be deployed without moderation.”
Despite being an Australian company, World.Net has been concentrating its efforts in the much larger European and North American markets. A previously reported contract with the Belgian region of Flanders will go live next month and World.Net has also won major contracts with the regional tourism boards of Birmingham, Yorkshire and Lincolnshire in the UK.
On the home front, World.Net has won a deal to provide its technology to the Australian call centre of Royal Caribbean Cruise Liners and within the Australian Hotel Association.