Total PC reinvents itself as outsourcer Totalis

Total PC reinvents itself as outsourcer Totalis

Sydney-based IT services provider Total PC has capped off a year of “remodelling” itself into a corporate outsourcer with a change of name.

The company will be known as Totalis from next month.

The 11-year-old company was starting to receive industry and customer recognition for its move from a PC supplier to a corporate outsourcer, according to MD, Adrian Bartholomeusz.

The company has just been awarded gold partner status by Novell, and also received a fillip from one of its clients, St Luke’s Grammar School, for helping it become recognised as a leading IT-focused school.

St Luke’s was recognised as a “Lighthouse” school by the NSW Association of Independent Schools (AIS) for its use of IT and integration of technology into its curriculum.

St Luke’s award came four years after the school had decided to become a technology-focused learning environment.

The school then invited Totalis to help build its IT environment “from the ground up,” Bartholomeusz said.

“When we first arrived, it was quite a task — they had no budget at all, and they didn’t even have a network,” he said.

The planning and budgeting process had been a thorough and ongoing process between St Luke’s and Totalis, Bartholomeusz said. Totalis had created a “future proof” upgrade path and management plan for the school, that included onsite training and support.

The school now has a network of 250 PCs being used by nearly 1000 students and teachers. Students use the network to research online, create websites, compose music and edit videos using multimedia applications. The multimedia curriculum is provided via a 1000 bit Student Network backbone.

Management reports and lesson plans are now produced electronically.

Lesson plans are stored and updated to take into consideration new research or syllabus changes each time the lesson is run.

St Luke’s outsourcing deal with Totalis had seen the IT services company become part of the school, St Luke’s Technology and Communications Co-ordinator, Julia Bale, said.

The public recognition for the St Luke’s project, as well as outsourcing projects like a 500-user desktop rollout for CCH Publishing, had helped Totalis bring about its transformation into a business-orientated outsourcer, Bartholomeusz said.

The name change to Totalis reflected Total PC’s “remodelling” of its business focus, as well as a “lifting of the level of professionalism,” he said.

The company is now focused on consultancy and technical implementation planning. It’s also overhauling its online image and will unveil a new website in June. It will be based on a CRM product Totalis developed with business partner Velocity Web.

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