IBM's total quarterly revenue fell by 3.9 per cent to US$18.03 billion, missing analysts' average estimate of US$18.22 billion, according to IBES data from Refinitiv, but the company's cloud revenue is on the rise.
IBM's latest quarterly results missed analysts' estimates for third-quarter revenue on Wednesday, overshadowing a profit beat and sending its shares down 3 per cent in extended trading.
The Armonk, New York-based technology services giant, which wrapped up the mega cloud merger with Linux maker Red Hat Inc earlier this year, has faced years of revenue declines in the process of shifting focus to the cloud from its traditional business.
While total revenue fell, however, revenue from the company's cloud services, which are driving IBM's pivot away from established businesses including mainframe servers, rose 11 per cent to US$5 billion in the third quarter ended Sept. 30.
After a down-cycle, the company now expects a "normal" product cycle in the mainframe servers business during the fourth quarter, Chief Financial Officer James Kavanaugh said.
Ginni Rometty, IBM chief executive officer for more than seven years, has been able to steer the company towards fast-growing cloud-computing business and lower its dependence on its traditional hardware products, but not without a bumpy journey. The newer areas of focus have sometimes underwhelmed investors.
With the Red Hat deal, the company's biggest so far, IBM is looking to expand its subscription-based software offerings to counter falling software sales.
IBM has said that it would be limited to reporting only a portion of Red Hat's actual revenue for some quarters, but will report all of its expenses, as required by US accounting standards.
The company has also changed its reporting structure earlier this year. Its two biggest segments now are "cloud and cognitive software" and "global technology services".
The cloud and cognitive software unit, which includes Red Hat, reported a 6.4 per cent rise in revenue to US$5.28 billion.
IBM's global technology services segment, the company's biggest, reported US$6.70 billion in revenue, down 5.6 per cent from a year earlier.
Net income fell to US$1.67 billion, or US$1.87 per share, from US$2.69 billion, or US$2.94 per share, a year earlier.
(Reporting by Munsif Vengattil in Bengaluru; Editing by Maju Samuel)