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IBM joins forces with Foursticks to boost customers' application performance

  • 22 September, 2003 10:46

<p>IBM Global Services has entered an agreement with network performance specialist Foursticks to include the South Australian company's innovative NP Gateway software in IBM Global Services - Integrated Technology Services (ITS) portfolio. IBM also plans to build consulting services around this offering.</p>
<p>IBM Global Services customers will now be able to use NP Gateway to more easily align technology performance and network expenditure with business strategy. NP Gateway software monitors and controls the performance of applications, such as ERP and CRM, running on IT networks.</p>
<p>"The software is able to identify problems where applications are not running to their potential,” said Mr Greg Ryan, National Networking Marketing Manager - Australia &amp; New Zealand for IBM Global Services. "This allows the customer to set automated policies that relate to predefined business outcomes, meaning that less important traffic can be redirected during peak times. IBM business application and network performance skills, combined with NP Gateway software, will assist customers to simplify the management of their network resources."</p>
<p>Foursticks Director of Strategic Alliances, Byron Riessen said NP Gateway would give IBM’s customers the flexibility to quickly deploy their network performance solution to rein in their costs.</p>
<p>"The emphasis is very much on business value," Mr Riessen said. "All of our implementations provide proven business benefits and an ongoing method to easily measure the improvements."</p>
<p>This has been endorsed by Foursticks' recent AIIA iAward for Telecommunications Implementation, which was awarded in May 2003 on the basis of the benefits the NP project brought to Bridgestone Australia Limited, an IBM customer for many years. Bridgestone was able to save $100,000 on bandwidth upgrade costs and increase the productivity of its IT helpdesk and staff using its ERP and CRM systems.</p>
<p>"We are now working closely with the IBM team to develop industry-specific network performance solutions," Mr Riessen said.</p>
<p>About IBM Global Services</p>
<p>IBM Global Services is the world's largest information technology services and consulting provider, generating over $36 billion in 2002.</p>
<p>Approximately 180,000 professionals serve customers in over 160 countries, providing the entire spectrum of customers' e-business needs -- from the business transformation and industry expertise of IBM Business Consulting Services to hosting, infrastructure, technology design and training services.</p>
<p>IBM Global Services delivers integrated, flexible and resilient processes --across companies and through business partners -- that enable customers. To maximise the opportunities of an on-demand business environment.</p>
<p>About Foursticks</p>
<p>An IBM Advanced Business Partner, Australian innovator Foursticks won an AusIndustry R&amp;D Start Grant in 2000 to develop network performance software. The company's flagship enterprise product, NP Gateway, is the premier software-based network performance solution, providing network performance control and real-time monitoring to multinational corporations, schools, universities and government departments. Customers using NP Gateway include BRL Hardy, Bridgestone Australia, Santos and the SA Department of Education.</p>
<p>Media Contact Details:</p>
<p>For further information please contact Nathan Williams, PR Manager, IBM Australia/New Zealand on 02 9478 8472, or contact Byron Riessen at Foursticks on 08 8111 4300.</p>
<p>Nathan Williams
PR Manager
Commercial Division (SMB)
IBM Australia</p>
<p>Phone: +61 2 9478 8472
Mobile: +61 (0) 414 569 380
<p>Level 12, 601 Pacific Highway
St Leonards NSW 2065</p>

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