TechnologyOne rips out Vic council legacy enterprise system

TechnologyOne rips out Vic council legacy enterprise system

Part of five-year contract worth $7.3 million

Tammi Rose (Yarra Ranges Council)

Tammi Rose (Yarra Ranges Council)

Credit: Yarra Ranges Council

TechnologyOne has overhauled a Victoria council’s legacy enterprise management software as part of a $7.3 million contract.

The Brisbane-headquartered software vendor was chosen by Yarra Ranges Council in March this year to replace its multiple enterprise solutions with one ‘whole of organisation’ solution.

As part of the five-year contract, TechnologyOne replaced an Infor Pathway billing and revenue system, Pitney Bowes’ Confirm for asset management and a payroll system from Frontier with its OneCouncil software-as-a-service (SaaS) solution.

The council launched a tender process on 10 December 2018 and chose TechnologyOne out of a choice of two submissions.

According to TechnologyOne, the new solution offers a “modern” online platform and consistent user interface, where the community can self-service online at any time.

 “Our existing core business systems lacked the integration and sophistication required to better understand and serve our customers,” Yarra Ranges CEO Tammi Rose. 

“Adopting the OneCouncil solution will integrate our billing, asset and payroll data with our existing TechnologyOne software, streamlining our operations and delivering a single source of truth.”

“Moving to SaaS will remove the complexity of running and updating our software and infrastructure as TechnologyOne will take care of this for us,” she added. 

TechnologyOne now claims more than 300 council customers,adding 11 new government deals worth $80 million in contract revenue last year.

 “As councils evolve, they need a technology partner that will continue to evolve with them and meet today’s and tomorrow’s needs,” Stuart MacDonald, TechnologyOne COO said. 

“Our ability to evolve, innovate and change has been key to our success – we offer greater flexibility via a true enterprise SaaS solution with powerful mobile capabilities. We’re seeing more and more councils mature and move to SaaS as a result of this – SaaS is the best platform for enhanced service delivery.”

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